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Frequently Asked Questions

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What are the limitations of the trial versions of your software?
What are the differences between PhotoZoom Pro 6 and PhotoZoom Classic 6?
Are the software products on your download page trial versions or full versions?
I lost my software. How do I get it back?
I lost my unlock code. How do I get it back?
What are the advantages of PhotoZoom Pro 6 over PhotoZoom Pro 5?
What are the advantages of PhotoZoom Pro 6 over PhotoZoom Pro 4?
What are the advantages of PhotoZoom Pro 6 over PhotoZoom Pro 3?
What are the advantages of PhotoZoom Pro 6 over PhotoZoom Pro 2?
What are the advantages of PhotoZoom Pro 6 over PhotoZoom Pro 1?
I just updated my BenVista product, but now the software does not accept my unlock code. What is wrong?
I have purchased an Upgrade to PhotoZoom Pro 6 or PhotoZoom Classic 6, but the software does not accept my unlock code. What should I do?
The software does not accept my unlock code. What should I do?
How do I install PhotoZoom Pro (any version) as a plug-in for Adobe® Photoshop®, and how/where can I access the plug-in from within Photoshop?
I'm using PhotoZoom Pro 6 as a plug-in for Adobe® Photoshop® Elements. Where can I access the plug-in from within Photoshop® Elements?
I'm using PhotoZoom Pro 6 as a plug-in for Corel® PHOTO-PAINT or Corel® PaintShop Pro (Photo). Where can I access the plug-in from within my Corel software?
Are the PhotoZoom Pro plug-ins compatible with my 64-bit version of Adobe® Photoshop®?
How do I update my software to the latest version?
In which languages is BenVista's software available?
My antivirus or security software detects a (possible) threat in a BenVista product. Is BenVista's software safe to use?
I'm using OS X 10.8 Mountain Lion or OS X 10.9 Mavericks. When trying to run PhotoZoom, I receive the following error: "PhotoZoom can't be opened because it is from an unidentified developer". Can this problem be resolved?

 

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